Our jewellery
What happens when a piece is sold out?
Every piece on our website is one of a kind. Once it is sold, it won't come back. Feel free to take a look at the alternatives that are still available.
How can I tell how big a piece is?
For every piece, the second photo shows my hand (Dion) in the background. This gives you a better idea of the size of the gemstones.
How do I care for my jewellery?
Gold filled 14kt
"Gold filled 14kt" means that at least 5% of the piece is 14 karat gold. This gold layer is much thicker than on gold plated jewellery, so your piece stays beautiful for much longer! To enjoy it even longer, good care is important:
- Avoid contact with chemicals such as shampoo, hairspray and perfume
- Avoid long contact with water and avoid chlorine and swimming pools
925 sterling silver
Our silver jewellery is made of 925 sterling silver. Has your silver piece become a little dull? No worries! You can make your favourite necklace shine again with silver polish.
14 karat gold
Gold jewellery can become a little dull over time, especially if you wear it every day. You can clean your piece in lukewarm water.
Shipping
What are the delivery times?
We take our parcels to the post office on Mondays, Wednesdays and Fridays.
The Netherlands — 1 to 3 working days
We ship with PostNL. After shipping you will receive a track & trace code by email.
In a hurry? Choose "Brievenbuspakket Snel": usually within 1 working day, for €4.99 (€1 on orders from €50).
Belgium — 3 to 5 working days
We ship Belgian orders via an international partner. The parcel first goes to a distribution centre and is then delivered via Germany. This keeps shipping costs low and lets us offer free shipping from €50.
In a hurry? Choose DHL Express: 1 to 3 working days for €7.99.
Germany — 3 to 5 working days
We ship via our international partner. After shipping you will receive a track & trace code by email.
Rest of Europe — around 5 to 7 working days
We ship via our international partner, with track & trace.
What are the shipping costs?
Shipping costs
- The Netherlands: €3.99
- Belgium: €4.99
- Germany: €4.99
- Rest of Europe: €5.99
- United States: €8.00
Free shipping
- The Netherlands, Belgium and Germany: from €50
- Rest of Europe: from €75
- United States: from €100
Do you ship internationally?
We ship to the Netherlands, Belgium and Germany, and also to Austria, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Poland, Portugal, Slovakia, Spain, Sweden and the United States. Live somewhere else? Send us an email and we'll look at the options together.
My order
Can I cancel my order?
You can cancel your order as long as it hasn't been shipped yet. Email us quickly so we can act before the parcel goes to the post office.
Is there a warranty on my purchase?
Your purchase comes with a 3-month warranty. If something is wrong with your purchase, the best thing to do is send us an email. Don't forget to include your order number. We're happy to help!
You can read everything about the warranty here.
Can I return my order?
Not happy with your order? You can return your products within 14 days of receipt.
You can find more information in our returns policy.
