Our jewelry
What happens when a piece of jewelry is sold out?
Unfortunately, this piece of jewelry has already been sold. Every piece of jewelry on our website is unique; once an item is sold, it will not return to our collection. Feel free to browse the alternatives that are still available.
How can I estimate the size of the jewelry?
With every piece of jewelry, the second photo shows my hand (Dion) in the background. This helps you get a better idea of the size of the gemstones.
How do I care for my jewelry?
14kt Gold Filled
The term '14kt Gold Filled' means that 5% of the jewelry consists of 14 karat gold. This layer of gold is much thicker than with gold-plated jewelry, meaning your jewelry will stay beautiful for much longer! To enjoy your jewelry even longer, proper care is important:
- Avoid contact with chemical substances such as shampoo, hairspray, and perfume.
- Avoid prolonged contact with water and avoid contact with chlorine and swimming pools.
925 Sterling Silver
Our silver jewelry is made of 925 Sterling Silver. Has your silver jewelry become a bit dull? No worries! It's possible to make your favorite necklace 'shine' again with silver polish!
14 Karat Gold
Gold jewelry can become a bit dull after a long time, especially if you wear it every day. You can clean your jewelry in lukewarm water.
Shipping
What are the delivery times?
We take our packages to the post office on Mondays, Wednesdays and Fridays.
Netherlands — 1 to 3 business days
We ship via PostNL. After shipping, you will receive a Track & Trace code by email.
Belgium — 3 to 5 business days
We ship Belgian orders via an international partner. The package first goes to a distribution center and is then delivered via Germany. This allows us to keep shipping costs low and offer free shipping from €50.
Want it faster? Choose express via DHL: 1 to 3 business days for €7.99.
Germany — 3 to 5 business days
We ship via our international partner. After shipping, you will receive a Track & Trace code by email.
What are the shipping costs?
Shipping costs
- Netherlands: €4.50
- Belgium: €4.95
Free shipping
- For orders of €50 or more.
Do you offer worldwide shipping?
Yes, that is certainly possible. Would you like to place an order for shipping outside the Netherlands, Belgium, or Germany? Please send us an email, and we will explore the possibilities together.
My order
Can I cancel my order?
You can cancel your order as long as it has not yet been shipped. Please inform us quickly by email so that we can take action before the package goes to the post office.
Do I have a warranty on my purchase?
Your purchase comes with a 3-month warranty. If there's an issue with your purchase, the best way to contact us is by email. Please remember to include your order number. We're happy to help!
Click here to read all information about our warranty.
Can I return my order?
Not satisfied with your order? It is possible to return your products within 14 days of receipt.
For more information, you can always view our return policy!
