Charoite pendant

Frequently Asked Questions

What are the shipping costs

Shipping within the Netherlands

  • Shipping costs: €3.99
  • (Free shipping from €50,-)
  • Delivery time (working days): 1 - 3

Shipping to Belgium

  • Shipping costs: €4.99
  • Free shipping from: €50,-
  • Delivery time (working days): 5 - 7

Shipping to Germany

  • Shipping costs: €5.50
  • Free shipping from: €50,-
  • Delivery time (working days): 3 - 4

Shipping to the rest of Europe

  • Shipping costs: €5.99
  • Free shipping from: €75,-
  • Delivery time (working days): 5 - 7
Is it possible to return this?

Not satisfied with your order? It is possible to return your products within 14 days of receipt.

For more information, you can always view our return policy!

Warranty

How long is the warranty on my jewellery?
Your purchase comes with a 3-month warranty. If there's an issue with your purchase, the best way to contact us is by sending an email. Don't forget to include your order number. We're happy to help!

Click here to read all information about the warranty.

How do I take care of my gemstone jewelry?

14kt Gold filled

The term '14kt Gold filled' means that 5% of the piece of jewelry consists of 14-karat gold. This layer of gold is much thicker than with gold-plated jewelry, which is why your piece of jewelry will stay beautiful for much longer! To enjoy your jewelry even longer, proper care is important:

  • Avoid contact with chemical substances such as shampoo, hairspray, and perfume
  • Avoid prolonged contact with water and avoid contact with chlorine and swimming pools

925 Sterling silver

Our silver jewelry is made of 925 Sterling Silver. Has your silver jewelry become a bit dull? No worries! It is possible to make your favorite necklace 'shine' again with silver polish!

14-Karat Gold

Gold jewelry can become a bit dull after a long period of time, especially if you wear it every day. You can clean your jewelry in lukewarm water.

 

Which gemstone suits my zodiac sign?

Are you looking for a gemstone for your zodiac sign? Discover all the jewellery on our 'Gemstone by Zodiac Sign' page and find the stone that enhances your astrological traits.

Gemstones & Chakras

Looking for a gemstone that aligns with specific chakras? Visit our 'Chakra Gemstone' page for insights on which stones correspond to each of the seven chakras and their unique energies.

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