Clear Quartz Pendant

Frequently asked questions

What are the shipping costs?

The Netherlands

  • Shipping: €3.99 (free from €50)
  • Delivery time: 1–3 working days
  • Fast: €4.99 (only €1 from €50), usually within 1 working day

Belgium

  • Shipping: €4.99 (free from €50)
  • Delivery time: 3–5 working days
  • DHL Express: €7.99, delivery time 1–3 working days

Germany

  • Shipping: €4.99 (free from €50)
  • Delivery time: 3–5 working days

Rest of Europe

  • Shipping: €5.99 (free from €75)
  • Delivery time: around 5–7 working days

We pack orders on Mondays, Wednesdays and Fridays. You can find all details on our shipping page.

Can I return my order?

Not happy with your order? You can return your products within 14 days of receipt.

You can find more information in our returns policy.

Warranty

How long is the warranty on my jewellery?
Your purchase comes with a 3-month warranty. If something is wrong with your purchase, the best thing to do is send us an email. Don't forget to include your order number. We're happy to help!

You can read everything about the warranty here.

How do I care for my gemstone jewellery?

Gold filled 14kt

"Gold filled 14kt" means that at least 5% of the piece is 14 karat gold. This gold layer is much thicker than on gold plated jewellery, so your piece stays beautiful for much longer! To enjoy it even longer, good care is important:

  • Avoid contact with chemicals such as shampoo, hairspray and perfume
  • Avoid long contact with water and avoid chlorine and swimming pools

925 sterling silver

Our silver jewellery is made of 925 sterling silver. Has your silver piece become a little dull? No worries! You can make your favourite necklace shine again with silver polish.

14 karat gold

Gold jewellery can become a little dull over time, especially if you wear it every day. You can clean your piece in lukewarm water.

Which gemstone suits my zodiac sign?

Looking for a gemstone for your zodiac sign? Discover all pieces on our 'Gemstones by zodiac sign' page and find the stone that suits you.

Gemstones & chakras

Looking for a gemstone that matches a particular chakra? On our 'Gemstones & chakras' page you can see which stones belong to each of the seven chakras.

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